1. JiJi Self Service Password Reset
(Download:Applications/Security/Parental ControlDownloads)

Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password Reset(JSSPR), end-users now have the ability to securely reset ...

2. SmartCode VNC Manager
(Download:Applications/Networking & Internet/Network ManagementDownloads)

... management, remote system administration and in helpdesk environments. It allows you to take remote control of any computers running VNC, Windows Terminal Services, Microsoft Virtual Server 2005, SSH, ...

3. Spiceworks IT Desktop
(Download:Applications/Networking & Internet/Network ManagementDownloads)

Spiceworks is the complete network management & monitoring, helpdesk, PC inventory & software reporting solution to manage Everything IT in small and medium businesses. Spiceworks Lets You...  ...

4. iInventory
(Download:Applications/Networking & Internet/Network ManagementDownloads)

... files like .MP3 * Avoid overbuying software licenses * Support a helpdesk with users hardware and software data  ...

5. AvekHost
(Download:Web Hosting/Hosting CompaniesDownloads)

... technical, accounts or sales, our team are always available to help. If you are an existing customer, we recommend that you use our helpdesk for all communication, the helpdesk is the fastest method of ...

6. Jaxtr Free Call & SMS Module
(Download:Scripts/PHP/Scripts and Programs/Miscellaneous/Joomla / Mambo ModulesDownloads)

... mail etc. Now you can let your visitor or members to call you or your support line (Helpdesk line) freely from the internet. ...

7. onlinedestek v1.1 for joomla 1.5x
(Download:Scripts/PHP/Scripts and Programs/Miscellaneous/Joomla / Mambo ModulesDownloads)

We released onlinedestek v1.1 modul for Joomla 1.5. You can use this module Msn chat button or Msn chat windows. With this module you can let your visitor or members to chat your support Helpdesk freely ...

8. Components Lab Support Center Helpdesk
(Download:Scripts/PHP/Scripts and Programs/Miscellaneous/Joomla / Mambo ModulesDownloads)

Support Center is an advanced helpdesk system, also known as case or issue management system written to integrate with Joomla and Mambo content management systems. What makes Support Center unique are: ...

9. TutorialHelpDesk.com
(Download:Scripts/PHP/Web SitesDownloads)

TutorialHelpDesk reffers to those who are looking for free, helpful and easy to get tutorials on Web Development, Software Development, Web Design and much more. This site features IT related news for ...

10. Custom Web Development - Xeonext
(Download:Scripts/PHP/Web SitesDownloads)

... provide huge range of ready to use solutions as well as custom development & designing on vBulletin skins and hacks, helpdesk scripts, shopping carts and WebMail systems with POP, IMAP & SMTP etc. We have ...

11. ActiveXperts Network Monitor
(Download:Scripts/Tools and Utilities/Networking ToolsDownloads)

ActiveXperts Network Monitor is the leading solution for monitoring all aspects of your LAN and WAN servers, workstations and devices. For years, System Administrators, Network Operators and Helpdesk employees ...

12. Automated MySQL Backup Tool
(Download:Scripts/Tools and Utilities/Database ToolsDownloads)

If you have a mission critical MySQL database that holds your customers information, forum or helpdesk you should be backing this up daily. Our tool makes it easier for you to backup your database and ...

13. Zaintech SMS Bulk Sender
(Download:Scripts/Tools and Utilities/Communication ToolsDownloads)

... using only GSM phone or modem. Up to 10,000 SMS traffic per day (using 1 GSM phone/modem). Do mobile marketing or promotion campaign or customer helpdesk system Import / Export contacts information from ...

14. OpenCrypt
(Download:Scripts/CGI and Perl/Scripts and Programs/User ManagementDownloads)

... mySQL or text database-based software such as your forum or helpdesk.  ...

15. Omnistar Live Web-Based Help Desk Software
(Download:Scripts/PHP/Web SitesDownloads)

Omnistar Live is a web-based help desk software system that allows you to chat with site visitors, log support issues in a help desk, and create a knowledgebase of information. Its dynamic php helpdesk script ...

16. perlsupporter
(Download:Scripts/CGI and Perl/Scripts and Programs/Customer SupportDownloads)

Perlsupporter is a webbased helpdesk script to manage emails and support requests. One or more staff members use one POP3-Account to send and receive requests. Features: - get messages from a pop3 account ...

17. OTRS - Open Ticket Request System
(Download:Scripts/CGI and Perl/Scripts and Programs/Customer SupportDownloads)

... support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.  ...

18. HelpDesk Online
(Download:Scripts/CGI and Perl/Scripts and Programs/Customer SupportDownloads)

Fully automated web based help desk. Features ticket submission via forms and email, unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat ...

19. AtomicSoft AtomicDesk/SQL
(Download:Scripts/CGI and Perl/Scripts and Programs/Customer SupportDownloads)

Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product. AtomicDesk supports user requests sent via web-based interface, as well as incoming requests from POP3 mailbox. ...

20. Active Web Helpdesk
(Download:Scripts/ASP.NET/Scripts and Controls/Email SystemsDownloads)

Web-based Helpdesk Manager. It works by routing the Customer Question to the proper Helpdesk Personnel. Helpdesk Personnel then answers it and it is saved to the FAQ (Frequently Asked Questions) database. ...